Parts, tasks and records for technical services

Organise the work of mobile teams with assigned tasks, work reports, time sheets and tracking by client or project.

Designed for companies specialising in maintenance, installations, technical support, air conditioning, repairs or field services that need to know what has been done, when and by whom.

Tasks assigned by client, project or manager.

Work sheets with validation and PDF download.

Records of working hours, incidents, expenses and associated documents.

When work takes place outside the office

In technical services, a great deal of information is generated in the field: site visits, times, tasks, incidents, materials, reports and approvals. If each technician records this information in a different way, tracking it becomes slow and unreliable.

Incomplete parts Work carried out without sufficient information to review or invoice.

Scattered tasks Assignments divided between calls, messages or internal notes.

Lack of context Difficulty in determining which technician dealt with each client or project.

Pending validations Parts that are not checked in good time or are left unsealed.

Uncategorised expenses Tickets, mileage or amounts spread across various channels.

Documents not found Contracts, instructions or related files that are not where they are needed.

What you can manage in technical services and maintenance

Link tasks, reports, clients, projects and records so that the work carried out in the field is documented and easier to review.

Tasks by client

Assign tasks to technicians, clients, projects and managers.

Work sections

It records actions, times, observations and validations.

PDF and sending to the customer

Download the parts as PDF files and send them to the customer once they have been configured.

Transfers involving players on loan

Record working hours, breaks and incidents using the authorised devices.

Related expenses

Manage tickets, mileage or expenses relating to the work carried out.

Searchable history

View tasks, reports and records by technician, client, project or date.

Here’s how it could work with your technicians

The demo is designed to show you how to assign tasks, what data you need for each stage, and which staff members are responsible for validating the information.

Set up clients, projects, technicians, managers and review permissions.

Assign tasks, providing the information needed to carry out each one.

It allows the technician to log the report, attach information and close the case.

Check parts, costs, times and reports before sending or filing the information.

Companies across a range of sectors rely on Nitvio to simplify their day-to-day operations.

Welcome to Happy Working!

Frequently Asked Questions

Can you create reports on your mobile?

Yes, reports can be managed from devices that are enabled according to the settings.

Can the reports be downloaded as PDF files?

Yes, you can generate a PDF of the report. Confirmed: download function available.

Can the report be sent to the customer?

Yes, once it has been set up. Confirmed: automatic dispatch to the customer is available.

Can I organise tasks by client or project?

Yes, the projects module allows you to work with clients, projects, tasks and people in charge.

Would you like to see how to manage tasks and work reports from a single platform?

In a demo, we’ll go through how you assign jobs, what information each technician needs, and how you want to approve the reports.